Connecting your Access Point

Which AP can I connect?

SocialWifiOnline cloud software works with a wide variety of APs (Access points) and WiFi routers. Different types of APs, WiFi routers, and other WiFi devices require a different setup.

For example, on devices based on OpenWRT, you will need to flash the firmware.
UAM based devices require configuration of SocialWiFionline parameters.

Need a professional low-cost APs?

We can offer you SocialWiFionline Cloud APs that work great with our platform. Our APs have comparable performance with other manufacturers with 30-40% lower cost on average. They are great for hotels, restaurants, offices and other deployments.

Connecting

Can I use my existing Internet modem?

This will be your internet source if you already have an Internet modem (cable, ADSL, 3G/4G). Such devices usually need advanced capabilities to control user login and connection speed.

If your Internet modem currently provides WiFi access with a password, please change your password and use it for your staff. Then, connect one of the supported Access Points.

Connect your AP to the portal.

If you do not get the Splash page, ensure you’ve added the correct MAC address during the SignUp process to the SocialWiFionline portal. Some users type the wrong MAC address or forget to add the router's MAC address.

This is the most common mistake you can quickly correct.

Find the MAC Address on the sticker at the bottom part of your router. On the same sticker, you can find other information, such as the Serial Number, router Model number, and Version.

To add MAC address and connect the router, log in to your SocialWiFionline account and go to the WiFi Locations / Hotspots page.

Select the location, click Edit from the Configuration button, or click on the Hotspot Name.

Select the router model and enter the MAC address in the MAC field.

When guests connect to your WiFi Hotspot, the Splash page will appear on their device.

If so, your AP/ WiFi router is connected to the portal and configured correctly.

Connecting AP with one ethernet port

You will see the Operation mode configuration if your device has only one eth port.

Once you complete all configuration, including networking, SSID, and other options, please switch the Operation mode to the Access point and click the Save button at the bottom of the page.

Reboot your AP, disconnect ethernet cable from your PC, connect it to your Internet source (modem, switch etc) and it will be ready for WiFi service.

Connecting AP with SIM card slot

If you’re using a 3G/4G LTE device with SIM card slot, on the Setup page you can configure Wan Connection, Modems, Modem port, Modem Protocol and APN.

Please obtain the APN, User, and Password from your SIM Telecom provider.

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